Contact Us

Contact Us

close icon

    close icon




    1.1. You can register for online certified courses via the Sustainability Academy website only

    1.2. A confirmation of your registration and a welcome email will be sent when your order has been processed.

    1.3. If you do not receive a confirmation from the Sustainability Academy within 2 days, please contact our training department: [email protected]

    1.4 By registering for a course, your details will be automatically added to a CSE database from which you shall receive periodically information on training courses, offers, and discounts.

    1.5 The duration for finishing the course is 45 days. If special conditions occur, you may request a 2 weeks extension.

    1.6 The login credentials can be used only by one IP and should not be shared with any other party. In case you use the login details with other party, your access will be blocked and no refund will be available.

    For courses that cannot be completed within the specific timeframe (including extension), participants should  re-enroll with a 30% discount to the original fee.



    If you want to cancel the course within 24 hours after your registration you will get a refund for the 50% of the course fee. No other refund is provided



    3.1 Payments for the online certified courses can be made via

    1. Pay Pal
    2. Stripe

    3.2. Invoices can be issued only after a written request in advance to [email protected] prior to registration.
    It is required the company details including a VAT number. Invoice Payments will be made via Wire transfer to our bank account. Invoices cannot be provided following payment in stripe or PayPal.

    3.3. VAT will be added for issuing an invoice. Payment is due 10 days from the invoice date.

    3.2. If the course participants wishes to pay the course fees in other currencies than USD, the payment is calculated by converting the relevant course fee from dollars into other currencies using the average rate on the day the invoice is issued.

    3.3. CSE will store and process the personal data of course delegates based on its GDPR policy



    4.1 Certifications are created after successful completion of each course’s final quiz and assignment. Personal certificates are assigned to the user profile at “My Files” section within 5 business days, for the participants to view or download it.

    4.2 Course certificates have 1 year validity.



    The final assignment consists of open questions. The responses are evaluated by our professional training team who determines whether the responses meet the assignment criteria. The final assignment gets a fail or pass score. Assessment feedback can be provided only after a written request to [email protected]



    CSE retains all rights, including those for translation, reproduction and reprinting of part or all of the training documentation. No parts of the documentation may be reproduced without CSE’s written authorization.