Frequently Asked Questions
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Technical Support
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Sustainability Academy
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Certificates
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Technical Support
You navigate into the page of the course that interests you and you click on Register Now. This will take you to the TALENT Learning platform, where you can see an overview of the course and you can click on the green button Get this course.
We constantly check our online courses for broken links. But in case you come across one, please send us an email to [email protected] , we will fix it and let you know about it.
You have 45 days to complete the course from the moment you start it. If for any reason you require an extension, please send us a request to [email protected] in order to provide you with a 10–12 day extension. If you do not manage to finish the course after the second extension, you can retake it with a 30% discount.
When you enter the page of the course that interests you, you can sign up or login if you are already registered using your username and password when your first created the account.
When you log in to the training platform here, you can see and edit your account details in the Learner drop-down menu (My Info). From this page you can also view all the courses you have attended and the progress.
When you log in, you click on the question mark next to the Username or Password in case you have forgotten either one, in order to reset it.
For any clarification you may need or further information, you can contact us at [email protected]
There is a course evaluation survey at the end of the course, which must be completed for the participant to successfully obtain the certificate.
In case you need content, clarifications or have specific questions about the questions of the final quiz, please send us an email to [email protected]. Instructors will reply within 48
For technical problems or further information, please contact [email protected]
You can unsubscribe by simply clicking the Unsubscribe link at the bottom of every Academy newsletter.
Each course has a final quiz and assessment. The participant needs to pass both pieces of assignment to be awarded a certificate. The final quiz includes multiple choice questions, and the result is calculated immediately. The final assignment consists of open questions. The responses are evaluated by our professional training team who determines whether the responses meet the assignment criteria. The final assignment gets a fail or pass score.
You can take the final quiz twice. If you fail for the second time, you can send us an email to [email protected] in order to provide you more information.
Upon successful completion of the course, you will receive within 5 business days an email with your certification and badge issued by Credly within 5 business days, for you to view or download them.If you are still unable to locate your badge and certificate, please send us an email to [email protected].
The course is only available through the online training platform and is not offered in any other format neither is available to download.
Through your PayPal account or a credit card via Stripe.
Not necessarily. You can also pay with any credit card via Stripe.
Payment can be proceeded with an invoice only after a written request to [email protected], prior to registration. It is required the company details including a VAT number.
Sustainability Academy cannot provide an invoice following the online payment
Installments are currently not available. Payment is made for the whole amount at the time of registration.
CSE, who is the initiator of the Sustainability Academy, is an accredited training provider by CMI (Chartered Management Institute), Green America certified business, GRI (Global Reporting Initiative) stakeholder and CPD certified.
Through the Academy, CSE offers the Online Diploma on Corporate Sustainability and other courses, which are approved and recognized by the Chartered Management Institute (CMI) and CPD. The Certificate for the Online Diploma on Corporate Sustainability course is issued by these institutes.
The Centre for Sustainability and Excellence (CSE), which is the founder and initiator of the Sustainability Academy, has the most sought-after accreditations in the Sustainability field. CSE has more than 10 years of experience in provision of specialized Sustainability Training in North America, Europe, MENA and Asia and it is today the leading provider of Sustainability Education globally.
In order to earn a Certificate for each of the Academy’s courses you have to successfully complete the final quiz and final assignment of each course.
The cost of the Certificate is included in the price the participant has paid for the selected course. No additional fees exist for each course’s Certificate.
Sustainability Academy offers a certificate only to those who attend and complete successfully the certified online courses (pass the final test).
Upon successful completion of the course, you will receive within 5 business days an email with your certification and badge issued by Credly.
When you receive the email, please click the button and create an account on Credly.com so that you can “accept” the badge.
The validity of the certification is one year since the date the certficate is issued. The content of the courses is annually renewed, with the latest legislations, and practices.
After the validity of 12 months you can renew your certificate by enrolling in any other certified course with a 30% discount.
Open badges are web-enabled versions of a credential, certification or learning outcome which can be verified in real-time, online.
We have partnered with Credly to translate the learning outcomes you’ve demonstrated into a badge, issued and managed through the company digital badging platform. The technology Credly uses is based on the Open Badge Standards maintained by IMS Global. This enables you to manage, share and verify your competencies digitally.
Representing your skills as a badge gives you a way to share your abilities online in a way that is simple, trusted and can be easily verified in real time. Badges provide employers and peers concrete evidence of what you had to do to earn your credential and what you’re now capable of. Credly also offers labor market insights, based on your skills. You can search and apply for job opportunities right through Credly.
Credly is the end-to-end solution for issuing and managing digital credentials. Credly works with credible organizations to provide digital credentials to individuals, worldwide.
You will receive an email notification from Credly ([email protected]) with instructions for claiming your badge and setting up your account.
You can easily configure your privacy settings in Credly. You’re in complete control of the information about yourself that is made public.
No. This is a service we provide to you, at no cost.
While badges are simply digital image files, they are uniquely linked to data hosted on Credly. This link to verified data makes them more reliable and secure than a paper-based certificate. It also eliminates the possibility of anyone claiming your credential and your associated identity.
You can share your badge directly from Credly to LinkedIn, Twitter, and Facebook; over email; embedded in a website or in your email signature.
Yes, you can download your badge from the Share Badge page. Your downloaded badge contains Open Badge Infrastructure (OBI) compliant metadata embedded into the image. This allows you to store your badge on other OBI-compliant badge sites, such as the Badgr Backpack.
Not at this time.
You can find tutorials and answers to additional questions here: support.credly.com