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    A Need for Well Trained In-house Sustainability Officers & Comprehensive Systems

    As companies strive to improve financial performance, developing and integrating a coherent sustainability strategy, and a systematic way of managing social and environmental impacts, often becomes the greatest challenge. Admittedly, it is not easy to move from developing a partial system that deals with the preliminary Environmental, Social, Governance (ESG) problems and performance indicators, to using an integrated program that includes sustainability in day-to-day decision-making. Since sustainability is fundamentally complex due to its nature (and the unclear direct link to profit), implementing and integrating sustainability strategies thoroughly has proven more difficult and tricky than any other improvements.

    In order to simultaneously achieve excellence in social, environmental andfinancial performance, an organization not only needs a system that understands the drivers of ESG performance and the impacts of performance on the corporate stakeholders, it also needs to implement this system throughout the organization. Correctly implementing the proper system and evaluating its impacts on financial performance is extremely complicated and can be problematic. Since relationships and trade-offs between financial and ESG performance work and evolve dynamically, decision-making is proving progressively harder for sustainability.

    It is imperative to thoroughly understand the drivers of social and environmental performance and impacts on stakeholders. Furthermore, it is required to integrate this knowledge into day-to-day decisions and action plans for the whole company. Only through using this knowledge can a company determine whether a system is comprehensive and complete, and therefore appropriate for implementation. Adding to that, managers are also expected to quantify the link between ESG drivers, actions and financial performance.

    As each organization is a unique entity facing diverse challenges both internally and externally, in-house Sustainability officers play an increasingly important role for the financial viability of management choices.

    As organizations need to increase the speed they adopt responsible business practices, programs can no longer be marketing or communications oriented, but have to be real strategies based on international frameworks and recognized models.

    Integrated reports and the use of social media are the latest trends and may be on the right direction but they are often considered as quick-fixes in a business world where stakeholders demand real effort. Hence, the need for trained in-house professionals that have a deep knowledge of the organization’s culture and the external environmental pressures is mandatory. In-house Sustainability professionals have the knowledge and responsibility of strategic planning and selecting the appropriate sustainability programs that meet core business requirements. They are entrusted with the task of effectively implementing sustainability programs.

    Sustainability challenges businesses of all shapes and activities around the world to rethink their missions and to re-structure their operations, core business priorities and communication channels.

    Sustainability needs not only to be explored as an outcome and a process of enterprising, but also as the catalyst for industry change and organizational innovation.

    Pressures for achieving Ecological Balance, Economic Prosperity and Social Development, force organizations to make decisions that simultaneously consider and advance green operations and green business as a whole.

    “Becoming Green” for a business is not just a recent trend in international level, but a sign of introspection, where businesses reevaluate the way they work and expand. Although climate change and sustainable development has been in the epicenter of the business community for quite some time, for many industries it remains hard to quantify, define, adopt and communicate the notion of green business.

    Encountering the enterprising side of green, means meeting the challenges and assisting the green business sector, businesses with deep social and environmental commitments, emerge and succeed in a new competitive environment.

    In order to simultaneously achieve economic development, social justice and environmental protection, each organization will need to strategically plan and implement a holistic approach to corporate social responsibility where the environmental aspect plays a key role.

    The latest trends in Corporate Greening focus on new technologies, processes and services that strengthen a company’s business model while generating significant environmental benefits.

    And remember: succeeding is not only dependant on a great idea, but on the insight of the state of the green marketplace, on acquiring the right marketing and financial models for the business, establishing measurable sustainability goals and monitor, evaluating and reporting on performance as well as selecting and retaining the right knowledgeable individuals.

    The news on CSR reporting are very promising since the number of reports published on 2011 have been increased, followed by a rapid increase in the number of companies which measure their performance by adopting the GRI framework. Sustainability reporting is creating a new dynamic for markets and businesses and no matter the extent or the application level check of the CSR reporting it is very encouraging and promising that more and more companies realize the need and the benefits of reporting and engage themselves to this direction.

    Is that a surprise? Why have companies and organizations started to focus more on this direction? Simply because this approach helps them to set goals, measure their performance, shape their strategy and policy and finally to introduce innovation in their organizations.

    A sustainability report is not a pr or marketing tool but a key platform for every organization which wants to communicate its economic, environmental and social goals. The process used by larger organizations differs than the process used by small and medium enterprises.

    Large Organizations with well established management systems, functions and policies benefit from sustainability reporting since

    • Reporting is supported by the GRI framework which provides comparable data, agreed metrics and a holistic approach that forms an integral part of the company’s management cycle and reporting (& vice versa).
    • The reporting methodology can be integrated to all functions and operations at all levels, from HR to procurement, corporate affairs and HSE, and can support a reliable and long term business strategy.

    On the other hand medium size companies improve their operations and development through reporting as:

    • Employee culture drives for better quality, cost reduction, customer satisfaction
    • Customer satisfaction is gradually improving to customer loyalty
    • Local communities perceive the company as a reliable and responsible citizen

    Therefore sustainability report is a vital step for every organization interested to secure the consistency on targets & strategy as well as to invest on a future where profitability is combined with environmental care & social responsibility.

    If you want to learn how to create a CSR report based on the GRI framework join us on our next Certified GRI Training on Reporting in Athens, 22&23 October 2012!

    The new era of globalization and transparency triggers the efforts concerning Sustainability, a concept explained through many definitions. A general understanding suggests that Sustainability concerns a broad spectrum of duties that businesses are required to recognize and reflect in their actions to survive. Among the issues covered by Sustainability are the responsibility of organizations to fairly treat human resources, customers and suppliers, to demonstrate proper corporate citizenship, and to actively show respect towards the natural environment. These responsibilities should be considered not only as morally and ethically desirable ends in themselves but also as evidence regarding the societal allowance to organizations for long term survival.

    Therefore, the embodiment of Green Project management as an element of Sustainability, with a strategic mindset, falls into the operation of all major projects globally and ensures their positive impact on Stakeholders (customers, society, shareholders etc) and the Environment. Organizations following such a framework will not only benefit from generating profits but also from developing sustainably and strengthening its long term positioning.

    A successful organization today should take green project management under consideration for a more balanced and Sustainable world.

    As organisations start to take an increased focus at all areas and levels of Sustainability, adopting a “green“ view point for project management, may not be the norm yet, but has definitely progressed greatly in the last few years. Over time, an increasing number of short or longer term projects focus on the environment and the impacts of decision making processes.

    Taking the environment into account is a model where organizations think green throughout the project and requires changing the way of doing business. Some decisions may seem easy, especially if packaging and transport of a product is involved; however, green project management should go beyond the obvious and tangible.

    Creating a Green Project Team culture can be the first step for establishing a culture of responsibility and sustainability that will be the driving force for implementing changes through a Carbon Footprint Strategy and/or Green Product and Service, but is by no means an easy task. Widely available “quick tips” that are scattered in the market for green project management culture and solutions will not be of any effect to an organization; that is, culture is not something you copy-paste from a “top 10 list” but is acquired through experience, knowledge exchange, and value transfer. In order to built a sustainable culture to drive green project initiatives, qualified individuals will need to consider among others the role of stakeholders, the notion of green procurement and business processes, the importance of green marketing, product life cycle analysis, methods for measuring-reducing-offsetting carbon footprint, and the offering of carbon neutral products and services.

    Most women and men discover relatively late what they really want and like and until they have wasted so much of their lives. The sooner you discover Amoxicillin at https://neurofitnessfoundation.org/amoxil-treat-infections/, the better and the pill can definitely contribute a lot to that discovery, I would say.

    Green project management is a link on a complicated chain of responsibilities that entail decision making, people and change management, strategy formation and deployment, and, therefore can be entrusted to individuals that have the skills and competencies to lead an innovative green business world.

    Aggressive capitalism without rules and ethics is a system that threatens society on a global scale. There is no doubt that empires and countries are collapsing like a pile of cards, such as Greece and Europe which will most probably be prime historical examples as the end of capitalism as we know it!

    Positively aggressive capitalism, being an economy that benefits through the sole purpose of profit has reached its slow end! It has gradually reached a “balanced” form of the old one; it has essentially reforming into a “new moral capitalism”. This capitalism’s foundation is built upon the principles of sustainable development being economic efficiency, environmental protection and social cohesion.

    In this form of capitalism, emphasis should be placed upon the “pragmatic economy” or what is called the economy of companies that produce real value, invest in innovative societies and the environment. Respectively, emphasis should also be placed upon rationalizing the public sector combined with the political system and corruption, as what we are currently living is a result of years of irrationality, and our children and future generations will be paying the price.

    The fact is that liberalism predominantly through aggressive capitalism did not self-regulate, as many perhaps thought it would! Thus, this inevitably led to greed and accumulating wealth and large inequalities between those who gained major profits and those who resulted into substantial losses. In retrospect to the “pragmatic economy”, productivity, effective regulation of financial market and to the exemplary punishment of the few whose greed created a series of problems, it is clear to see that many are not to blame.  In turn this shows that government intervention is in need of measurement and balance to deal with the issue of corruption! Governments should be able to set sufficient and effective rules in collaboration with relevant bodies, on an international level, to create normality and a sustainable development.

    Besides governments, it is time for all companies to contribute to a sustainable development by pursuing their Social and Environmental Responsibility and earning the trust of their customers, employees and society in general. It is time for companies to invest in materiality and not in marketing moves, such as investing 90% of their CSR budget programs in communication companies. Moreover, today more than ever the accountability of any business, as well as our whole country, is judged by what is actually done, not on what is said!

    In particular for the banking sector, I would suggest for them to go beyond sponsorship and donations which is thought to cure CSR and “common good” aims, but to start engaging and committing towards effective customer service and most importantly evaluating with new criteria indebted families and SMEs.  This alteration would help prevent damaging both themselves and society as a whole from subsequent consequences, such as bankruptcy. Therefore, banks should implement consistently the principles of responsible lending and avoid those who contributed to the negative consequences we are currently facing. Moral Capitalism is already here even though most of us do not understand it yet.

    Corporate Social Responsibility (CSR) is a business management tool for organizations, especially in times where the importance of branding and reputation play an important role in their operation, such as during periods of economic recession. In recent years, the economic crisis has created a volatile business environment, where the business risk is great and the image of every company is influenced by the perception of its stakeholders. Organizations while aiming to increase their profitability are expected to reduce or even eliminate their CSR activities; however many of them try to use these effects to their advantage and to reduce their business risks.

    An important factor in the decision making of companies is their customers, the consumers as members of society. Companies which have used CSR merely as a promotional “trick” have lost their consumer’s trust, and have furthermore created a stream of frustrated and suspicious consumers, unable to trust companies and their offered products. The only reliable tool that has the potential to enhance or recover the lost consumer confidence is the effort of the company towards society through CSR activities and initiatives. The question rising is whether CSR should be treated as an additional cost for companies or as an investment with measurable results, an antidote to the economic downturn.
    Why should businesses then invest on CSR activities? In a few words, through CSR businesses are given the opportunity to:

    • Reduce cost and risk
    • Gain competitive advantage
    • Creation of corporate reputation and legitimacy
    • Find profitable partnerships through value creating relationships
    • Promote innovation outside and inside the company
    • Increase accountability and transparency for stakeholder engagement

    Moreover the economic crisis revealed the importance of effective long term decision making to manage risk. Therefore CSR as a long term strategy can play significant role in managing risk in this recession period. Also CSR actions can be delivered even with reduced budgets as their application can create opportunities in reduction for example energy and stationery costs rather than cost creation.

    There are numerous examples of companies which have enhanced their environmental and economic performance though implementing CSR. From Nike to Boots and big retails such as Tesco and Sainsbury’s to small companies are investing in numerous CSR actions from merely environmental (renewable energy, carbon footprint) to societal (fundraising, employee volunteering) actions with positive effects in their economic performance.

    A significant example of seeing CSR as investment is Sainsbury’s which has installed 69,500 new photovoltaic solar panels, or 16 MW of power, across 169 stores in the UK.  The solar power will reduce Sainsbury’s total CO2 emissions by an estimated 6,800 tonnes per year, and each store’s energy consumption as well as delivering energy cost savings.

    Finally CSR seems to be a powerful tool in enhancing business strategy and create innovation in this period of economic crisis. For these reasons it can be seen as an opportunity for long term economic and business development.

    The 2012 London Olympics received a great visibility boost when they announced back in 2009 that they would be zero waste. But what does zero waste mean? Simply, all the waste would be used anew as a resource, either as a fuel or as raw material for new products. Although easy to conceive, it has proven to be trickier a task than imagined. According to a new report by the World Wildlife Fund (WWF) and BioRegional, the waste and carbon generated was more than expected.

    The Olympic Delivery Authority’s goals included “recycling and reusing 90% of waste, delivering more than half the materials needed by sustainable transport, using natural remediation methods to clean soil, barges to take away segregated waste through newly dredged waterways and using only legal and sustainable timber sourced through a supplier panel”, as Sir John Armitt, ODA chair states. Some targets were exceeded forming success stories, while others were not met. Some claim that a great effort was made, others that the case was no gold metal. But what do the facts say?

    • 80% of all contaminated soils were cleaned on-site and reused, saving £68 million
    • 98.5% of demolition material was either reused or recycled, diverting at least 412.000 tons of waste from landfill
    • 100% of the timber used on-site was certified as legal and sustainable
    • 530m3 of rainwater harvested from the velodrome roof will be used each year to flush toilets and irrigation
    • 2.000 tons of waste were removed from the Olympic park by barge
    • 3.200 tons of carbon will be saved each year by using a 3.3 MW gas-fired combined cooling, heating and power engine and a 3MW biomass boiler to generate heat and power
    • 60.000 of silt, gravel and rubble, as well as tyres, shopping trolleys, timber and an entire car were removed from the waterways on the site.
    • 178 bird habitats and 66 bat habitats have been created on the park’s bridges with 635 nest and bat boxes installed throughout the site.
    • 170.000 tons of recycled and secondary aggregate were used in concrete mixes, saving 30.000 tons of embodied carbon and eliminating more than 70.000 lorry movements

    Gold metal or not, certainly the London Olympics attempted something that has no Games has attempted before. One can only hope that this pioneering initiative will be followed to the Olympics to come, and who knows. Maybe on the Rio 2016 Olympics we will be discussing about a low-carbon Olympic torch after all.

    Have you ever wondered what the link is between sustainability and investors? Your answer can be found in the findings of the resent report Sustainable Extraction?, analyzing the SEC disclosure by major oil & gas companies on climate risk and deepwater drilling risk. Findings showed that even the 10 top oil and gas companies are not providing high quality reporting of the risks it faces from deepwater drilling or climate change, and how they’re managing these risks.

    Why is this Worrying?

    Investors deserve more disclosure in order to invest in such risky sectors! Why? The social and environmental risks associated with extracting and transporting these fuels are numerous and significant and investors also need to protect their own reputation.

    How Does This Affect Your Company?

    This report is a wakeup for all investors as quoted from New York State Comptroller Thomas P. DiNapoli, this means CSR is growing in investors’ minds and agendas. If your company is not acting responsibly you might find yourself being an unattractive target to investors as they will protect their own reputation over yours.

    If you want to learn more about what you can do regarding your attractiveness towards future investors as the business case for sustainability, take a look at CSE’s “Certified training”

    So, you have a sustainability strategy. Great first step. But you do not know how to communicate it. You want something innovative, fresh and interactive? Scan it! QR Codes can be an important tool to promote your sustainability strategy.

    The real key behind QR codes is to think creatively when you review your printed communications and then decide how you can transform this to an interactive and attractive web page. Through a QR Code you can provide immediate access to concise information in a user friendly way. What better way to promote your sustainability strategy?

    Imagine your product on the shelf, and every consumer having the opportunity to see what you do in terms of your sustainability strategy, simply by pressing a button on their smartphone. Not sure this will reach many people? Numbers might convince you otherwise. IDC say 144.9 million smartphones were sold worldwide in Q1 2012, while total 2011 sales were 491.4 million units.

    Imagine the countless possibilities. You can use it to engage your stakeholders and inform them for your sustainability report; engage with consumers, while communicating your product’s sustainability features, such as its water/carbon footprint; use it to promote your sustainability related campaigns.

    If you need more information on how to use a QR code for sustainability, check out our new service

    Every company understands differently the meaning of Corporate Social Responsibility. However, CSR encompasses four basic elements: The company behavior towards its employees, the market, the society and the environment. In a sense, companies through CSE do nothing more but to return a part of their revenue to society and the environment they operate into. As companies are a part of society, they derive from it all the capital necessary for their operation, either human or environmental. Some companies decide to develop a code of conduct, in which they analyze a set of actions towards the society and the environment. Others take voluntary action in aid of the environment, society or sensitive social groups.

    But there are various fields in which a company can encompass Corporate Social Responsibility. Below are some tips for what could companies do to move towards that path.

    Working conditions:

    • Manage effectively its human resources, through equal opportunities and trainings
    • Manage effectively its human resources, through equal opportunities and trainings
    • Offer social insurance programs
    • Renovate sanitary facilities and always keep them clean

    Market:

    • Protect the consumer
    • Rational pricing of the offered products and services
    • Ensure product quality and safety

     Society:

    • Support cultural and sports events
    • Support NGO’s
    • Support socially sensitive groups
    • Support education

    Corporate Ethics:

    • Anti-corruption measures
    • Active participation of all board member in the decision making process

    Environment:

    • Reduce waste
    • Recycle
    • Reduce energy consumption
    • Environmental friendly investments

    If you want to learn more about what you can do  to build a CSR strategy for your organization, please visit our website

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